Holds on Records & Registration

C O N T E N T S

Overview
Diploma Holds Adjustment for Spring/Summer 2020 Degree Completion policy temporarily changed due to the COVID-19 Pandemic
Types of Holds
Viewing Active Holds

Overview

Holds prevent students from accessing services at the University. They may be placed on student records for a variety of reasons and must be removed by the initiating office.

A student may have holds placed on their record that could affect registration, enrollment, financial aid, campus services, and/or the release of diplomas and official academic transcripts for the following reasons:

Outstanding admission requirements
Failure to settle financial obligations with the University
Failure to respond to official notices

The University will release one unofficial academic transcript to a student with active holds. Unofficial transcripts are not printed on official transcript paper and do not bear the University seal.

Diploma Holds Adjustment for Spring/Summer 2020 Degree Completion

Due to the COVID-19 Pandemic, diploma holds listed in the section that follows will not be enforced for students completing their degrees at the conclusion of the Spring or Summer 2020 terms. Diplomas will be distributed to all students, despite outstanding financial obligations to the University.

Types of Holds

Hold	Administered by	Contact	To Resolve	Consequence of Hold
Address Confirmation	Office of the Registrar	registrar@uarts.edu	Confirm or update permanent address.	Registration additions or changes cannot be completed by the student.
Balance Due	Student Financial Services	finaid@uarts.edu	Settle outstanding balance with Student Financial Services.	Registration additions or changes cannot be completed by or for the student. University will not release official academic transcripts or diplomas.
Confirm LOA Request	Office of the Registrar	registrar@uarts.edu	Email registrar@uarts.edu from your University email account confirming approval of the administrative LOA request submitted on your behalf.	Registration additions or changes cannot be completed by the student.
Emergency Contact Update	Office of the Registrar	registrar@uarts.edu	Confirm or update emergency contact data in Student Self-Service. Select Emergency Information from the User menu, which is located in the menu on the left (desktop) or at the top (mobile).	Registration additions or changes cannot be completed by the student.
Graduation Application	Office of the Registrar	registrar@uarts.edu	Submit an application for graduation via self-service.	Student access to view grades and grade reports online is restricted.
Health Form Submission	Health Services	healthservices@uarts.edu	Complete the required heath form via MyUArts Record.	Student access to view grades and grade reports online is restricted.
Loan Default/Delinquent	Student Financial Services	finaid@uarts.edu	Remit outstanding Perkins Loan payments	University will not release official academic transcripts or diplomas.
Loan Exit Counseling (Direct)	Student Financial Services	finaid@uarts.edu	Complete Direct Loan exit counseling.	University will not release official academic transcripts or diplomas.
Loan Exit Counseling (Perkins)	Student Financial Services	finaid@uarts.edu	Completing Perkins Loan exit counseling.	University will not release official academic transcripts or diplomas.
Medical Documentation Required	Student Affairs	studentaffairs@uarts.edu	Submit required medical documentation to Student Affairs.	Registration additions or changes cannot be completed by or for the student.
Missing Final Transcript (College)	Office of the Registrar	registrar@uarts.edu	Submit final college transcript to the Office of the Registrar.	Student access to view grades and grade reports online is restricted. Prevents degree conferral.
Missing Final Transcript (High School)	Office of the Registrar	registrar@uarts.edu	Submit final high school transcript to the Office of the Registrar.	Student access to view grades and grade reports online is restricted. Prevents degree conferral.

Viewing Active Holds

Students

Log into Student Self-Service
Students with active holds will see a notifications bar on the self-service home page; Registration holds appear after accessing the Student Planning module.

Advisors

Log into Student Self-Service
Access a student’s record from the Advising Module. Active holds will be listed in the notifications bar; registration holds will appear as alerts that appear at the top-right of the page.